Frequently Asked Questions

What does a janitorial service do?

As a janitorial service, Sawgrass Cleaning Solutions provides a wide range of services to commercial properties. Our services include 1 to 7 days a week commercial cleaning services (dusting, mopping, trash removal, vacuuming, mopping, wiping surfaces, etc.) as well as specialty services such as disinfecting, carpet deep cleaning, floor care, upholstery cleaning, and more. You can customize our services to meet the needs of your commercial property.

What do office cleaning services include?

Our office cleaning services are specifically tailored to fit the needs of your business. We provide anything from a full service daily detail cleaning to weekly or bi-weekly service including, simple trash removal, mop, dusting, disinfecting, restroom cleaning and stocking, and vacuum service. Contact us today for a free cleaning analysis of your business.

What is the difference between janitorial and office cleaning services?

Janitorial services and office cleaning services are the same things. Office cleaning is just janitorial services for an office type setting.

What specialized cleaning services do you offer?

In addition to our commercial janitorial and office cleaning services we also provide carpet cleaning, tile and grout cleaning, floor careupholstery cleaning, window cleaning, and other specialty deep cleaning services.

Do you provide after-hours cleaning?

Yes, in fact, most of our cleaning is performed after hours.

Do you provide daytime services?

Yes. The hours we provide service are flexible to accommodate your needs.

Do you require a contract for office janitorial?

Though we do require a service agreement, we never lock our clients into a contract. All service agreements are cancellable with 30 days notice.

Do you disinfect an office or commercial building when you clean it?

Yes, we are certified by the GBAC and provide electrostatic disinfecting services.

Can I choose my cleaning package?

At Sawgrass Cleaning Solutions we know all clients’ needs are different and there is no one size fits all cleaning package. For this reason, we custom tailor cleaning specifications with daily and periodic tasks to suit your specific cleaning requirements.

What size facilities do you provide janitorial services for?

We provide janitorial services for facilities of all sizes. There is no job too large or too small for us to handle.

Are you bonded and insured?

Yes, we are fully bonded and insured. We are happy to provide you with a certificate of insurance upon request.

Are your employees screened and background checked?

Yes. We thoroughly screen and background check all employees.

Do you use environmentally friendly products?

Yes, Sawgrass Cleaning utilizes environmentally friendly cleaning products and processes.

How frequently will I need services?

Frequency of service needed depends on a few factors including how many employees work at your facility, how much foot traffic, and the type of business you operate. During our initial consultation, we will help you determine a frequency that best fits your operation.

What properties do you specialize doing janitorial cleaning for?

We specialize in doing janitorial cleaning for all types of commercial properties. We have vast experience in cleaning for many types of businesses including but not limited to; auto dealerships, general offices, condominiums, manufacturing plants, medical offices, and retail spaces.

Do you do medical office cleaning?

Yes. In fact, our cleaning process is ideal for keeping a medical office safe and sanitary.

Does someone need to be at the building when you are cleaning?

No, the majority of our work is performed after hours when the building is unoccupied.

What areas do you provide commercial cleaning in?

We provide our services throughout Palm Beach and Broward County.

Why do carpet cleaning prices vary between different companies?

When looking into carpet cleaning for business it is important to properly vet the company you are choosing to provide you services. Our price includes a complete and thorough carpet cleaning service. We do not up-charge you for add-ons such as ‘pre-treating’ your carpet or small stain removal which we feel should be included in your standard carpet cleaning.

With Sawgrass Cleaning Solutions there are no hidden fees or additional charges that appear following cleaning. We believe in transparent pricing and providing value to our customers.

Will cleaning my carpets cause them to get dirtier faster?

No.  As a matter of fact with our cleaning process it is quite the opposite,  our cleaning agents utilize polymers which will help keep your carpets cleaner, longer.  Frequent cleaning is beneficial to your carpets fibers and will assist with extending the lifespan of your carpet.

After cleaning how long will it take for my carpet to dry?

Using our proprietary cleaning process we will have your carpets dry in 1-3 hours following cleaning, typically being under one hour.  We can achieve dry times of this speed since our process uses 80% less water than standard carpet cleaning.  Faster dry times also eliminate the risks of mold and bacteria growth that can be caused when your carpets are left wet for an extensive period of time.

How frequently should I have my carpets cleaned?

According to carpet manufacturers, you should have your carpets cleaned by a professional at least once every 6 to 18 months.  Factors such as frequent traffic require a more recurring cleaning at every 6 months or even quarterly depending upon your business’ foot traffic.

It is important to clean your carpets even when they appear clean to the eye as your carpet acts as a filter and requires a professional cleaning to remove allergens and soil that become trapped within your carpet. Regular carpet cleaning can help improve the health of your environment.